Terms & Conditions

Noya – Terms & Conditions

At Noya, we take pride in creating custom-made pieces tailored just for you—designed to match your unique style and ensure maximum comfort, so you can look and feel your best.


All items are made to order based on the measurements and length you provide. Please ensure all measurements are accurate before placing your order, as we do not offer alterations, returns, exchanges, or cancellations once the order is confirmed ,Please note that colors may appear slightly different in photos due to lighting conditions and screen settings. We strive to represent each piece as accurately as possible, but a subtle variation in color may occur.


Delivery within Kuwait usually takes 4 to 7 business days. For international delivery, it usually takes 10 to 15 business days. Please note that occasional delays may occur beyond the estimated timeframe, and we appreciate your patience and understanding.


Shipping fees are calculated based on your delivery location and will be added at checkout.


For any inquiries or assistance, feel free to reach out to us via WhatsApp, email, or Instagram Direct Message.